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See What Our Users Ask Frequently
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Can I cancel my subscription plan?
Yes, of course, you can. All subscriptions allow you to use this product for the plan time and renew if you’re satisfied. You’ll receive an email notification 7 days before the end of the subscription, which will include instructions to either renew the subscription or cancel it.
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What’s the difference between the free version and the paid version?
The trial version of Wondershare DemoCreator includes all the basic features, but the exported videos in the trial version are watermarked.
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Is there a limitation on recording length?
The duration of a recording with a free version is limited to 5 minutes per record. However, the capacity of the free drive space where you save the recorded files could limit the recording. Also, be aware that a more extended recording period will create huge files that may reduce system performance while working with them during editing and exporting.
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Can I capture two PC display screens simultaneously?
DemoCreator not only empowers you to select and record the screen of any monitor but also allows you to record multiple monitors simultaneously once you select the whole area.
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How do I record my computer screen & webcam?
You can use DemoCreator to record your screen and webcam simultaneously. Run the software and click "New Recording", click Camera, then you will find some setting options for camera, resolution and frame rate.You can set up them according to your needs. The computer screen capture and webcam recording will be displayed in different tracks. You can edit them separately.
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How do I register my DemoCreator after purchase?
The registration messages will be sent in the confirmation email after your purchase. You can click Register and enter the Wondershare account as well as your email address then it will show your DemoCreator has been activated successfully.
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What is the difference between an update and an upgrade?
Update generally refers to a minor version release while upgrade refers to a major version release like DemoCreator V5 to DemoCreator V6. The Perpetual plan includes all updates to the current major version, but doesn't include upgrades to future major versions. The subscription plan includes all updates and upgrades during the subscription period.
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