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ShadowPlay Not Recording - How to Fix

David Wilson
2024-02-22 17:54:44 • Filed to: Screen Recording Troubleshooting

If you stream on social media, then you may rely on NVIDIA ShadowPlay to record and share your experiences. Shadow Play goes along with all the recognized video-sharing & streaming services, including Twitch, YouTube, or any other platform. However, ShadowPlay has its limitations and some users have complained about ShadowPlay not recording sound or even the whole video.

geforce experience

NVIDIA not being able to operate effectively or an abundance of concurrently running applications could be reasons behind ShadowPlay not recording. As there is more than one way in which you can resolve the issue in question. Here are some tips on how you can get ShadowPlay to record smoothly.

Solution 1: Confirm if NVIDIA is Running

If NVIDIA isn't running as it should be, you will definitely encounter difficulty in recording your streaming experience with ShadowPlay. To look up the status of NVIDIA, you can launch “Run”, enter “services.msc”, and open it.

Once you land in the Services section, all you have to do is find NVIDIA and change its Startup type to “Automatic”. If you observe that the Streaming Service in question has been stopped, you can either start or restart (preferred way) to get it up and running again.

After you have performed the above-mentioned actions, you are all set to start recording again. For further assurance, you can activate ShadowPlay recording with hotkeys.

Solution 2: Turn on Privacy Control

If ShadowPlay is not recording the desktop screen, you may want to check out NVIDIA’s privacy settings. If you notice that the application doesn’t have permission to record and share the desktop, then there’s the problem you have been facing all along.

privacy control

To resolve it, launch the ShadowPlay program, head over to “Settings”, select “General”, and locate the “Share” toggle. All you have to do is make sure that it’s turned on. And this shall be enough for allowing you to start recording with ShadowPlay via hotkeys once again.

Solution 3: Record in Full Screen

This solution is more of a “just to be sure” kind of deal rather than a proven fix, but it has worked for users in the past. If the game you are playing allows you to play it in full-screen mode, opt for it right away. It is a standard practice for games to be recorded in such mode too.

full screen recording

So, simply access the game settings and launch it on full screen. To make things easier, try opening a game directly from GeForce Experience, an application that initiates a game in full-screen mode by default.

Solution 4: Improve GeForce Experience

Numerous users have reported an outdated GeForce Experience contributing to their ShadowPlay not saving recordings. In this case, it’s a no-brainer that you will be required to upgrade GeForce Experience.

You can do so by launching “Run”, and opening “appwiz.cpl”. Once you enter the program's console, find your way to NVIDIA GeForce Experience. Then, simply uninstall the application, along with other NVIDIA programs.

After that, head over to NVIDIA’s official website and download the latest version of GeForce Experience, along with all other uninstalled applications.

To make sure whether this approach worked or not, try using hotkeys to activate ShadowPlay recording.

Solution 5: Sign out of Twitch

Twitch doesn’t need any introduction. It has paved the way for streamers from all over the world to showcase their talent. GeForce's users have been streaming on Twitch for quite some time now. However, Twitch is also known for disrupting the screen recording property of ShadowPlay. You can disable Twitch for some time and notice the change yourself.

To do that, you can launch ShadowPlay and go to “My Rig Tab” -> ShadowPlay. Access the settings and confirm that ShadowPlay is running. After that, change the mode to “Manual”, go to “Account” and sign out of your Twitch account. Then, you can test the recording feature of ShadowPlay by opening it via the hotkeys.

Solution 6: Activate Desktop Capture

If GeForce fails to confirm that a game is opened in full-screen mode, chances are that the recording won’t take place. To resolve this situation, launch ShadowPlay and access “Preferences”. From there, find your way to “Overlay” and make sure to enable Desktop Capture.

Once you are done enabling Desktop capture, test ShadowPlay recording by activating it using hotkeys.

ShadowPlay Alternative for Screen Recording

If you have tried your best to troubleshoot the ShadowPlay not recording issue without any luck, maybe it’s time for you to turn to an alternative. There are numerous screen recording applications that you can use to stream for your friends or audience. Our recommendation would be Wondershare DemoCreator.

The reason why Wondershare DemoCreator has amassed widespread recognition in the current age is the fact that it’s extremely easy to use. Moreover, it offers several amazing features that streamers and content creators can take advantage of.

Here's how you can set up and use DemoCreator for recording your screen:

#1 Download and Install Wondershare DemoCreator


Start off by looking up Wondershare DemoCreator on Google and download the application from Wondershare’s official website.

Once downloaded, you can easily install DemoCreator by following the instructions on your screen.

#2 Make Initial Adjustments


After downloading DemoCreator, launch the application, and make the necessary adjustments before you start recording. DemoCreator allows you to set a target area on your screen. The selected area will be eligible for being recorded.

Moreover, you can set the resolutions before you hit the record. This ensures that the stream or the recorded video comes out in exceptional quality. Also, DemoCreator captures a webcam, so you can also record yourself while streaming.

#3 Record and Edit your Videos


Set the resolution? Selected the target area? Now is the time for you to start recording your screen. While DemoCreator captures your screen and records the system audio, you can choose to disable the latter and use an external mic.

You can also adjust your audio preferences during streaming. Also, if you are not live-streaming and would rather edit your video first before putting it out in front of the world, DemoCreator allows you to mark important notes during the recording that would help you edit the video smoothly.


As for editing, you can use DemoCreator to crop, adjust the playback speed, and add captions to your recorded video.


There are tons of applications that allow users to record their screens, with ShadowPlay being a popular choice among many. However, users have brought up on more than one occasion that ShadowPlay can stop recording due to many reasons.

While there are fixes to almost every problem that ShadowPlay might encounter, you can turn to a more slick and easy-to-use alternative, Wondershare DemoCreator. This screen recording program makes recording, editing, and sharing videos fun. You can get it from Wondershare's official website on either a free trial or a paid plan. In short, it’s now possible to make your streaming experience as smooth as it could get, and you should take full advantage of the opportunity.

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